Skip to content
Consulting practice 06

CRO & UX

Turn the traffic you already pay for into revenue. I help brands audit the journey, test the changes that matter and fix the friction that quietly loses conversions.

Book a Consultation
4
Focus areas
3
Engagement models
4
Step process
The challenge

More traffic can’t fix a leaky journey

When conversion is weak, the reflex is to buy more traffic. But if the journey leaks — a confusing page, a slow step, a form that asks too much — every extra visit costs more and converts no better, and the media budget papers over a product and UX problem.

This practice fixes the journey first: where people drop and why, which changes are worth testing, and how to run those tests so the winners are real — before you spend more to send more people through it.

What you walk away with

Outcomes, not activity

A clear read on where you leak

The journey mapped step by step, so you can see where visitors drop and which points cost you the most conversions.

A test plan that earns its time

A prioritised backlog of changes worth testing, ranked by likely impact and effort, so experiments target what moves the number.

Fixes you can trust

Tests designed to read honestly — so a win is a real win, and you roll out changes on evidence rather than opinion.

What’s included

Everything under CRO & UX

Engagements are scoped from this menu to the decision in front of you — you never pay for busywork.

Conversion Audits

  • End-to-end conversion audit & heuristic review
  • Analytics & funnel data review
  • Friction, clarity & trust assessment
  • Mobile & cross-device experience review
  • Prioritised issue & opportunity backlog

Funnel & Journey Analysis

  • Step-by-step journey & drop-off mapping
  • Segment & source-level funnel review
  • Micro-conversion & intent signals
  • Checkout, sign-up & lead-form analysis

Testing & Experimentation

  • A/B & multivariate test design
  • Hypothesis framing & prioritisation
  • Sample-size & test-duration discipline
  • Result reading, roll-out & learning log

UX Research & Landing Pages

  • Qualitative research & usability review
  • Session-replay & survey-led insight
  • Landing-page structure & message clarity
  • Wireframe & content-hierarchy guidance
Who it’s for

Built for teams paying for traffic that doesn’t convert

Founders, growth and product leads sending real traffic to a site or app who need an independent read on why it isn’t converting — and which changes to test first — without guessing at redesigns or trusting opinion over evidence.

Signs you need this
  • Traffic is healthy but conversion has flattened or slipped.
  • You keep redesigning pages on opinion, with no clear read on what worked.
  • You can see where visitors drop but not why, or what to fix first.
  • You’re about to spend more on media and want the journey fixed before you do.
How to work together

Engagement models

2–3 weeks

Focused Sprint

A single high-stakes decision pressure-tested fast — a clear recommendation you can act on.

6–12 weeks

Full Engagement

End-to-end strategy and a sequenced roadmap your team can execute, with owners and milestones.

Ongoing

Advisory Retainer

A senior sounding board on call — priorities, reviews and course-correction as things change.

How I work

A short path from question to decision

01

Assess

Understand the business, the data and the real constraint behind the goal.

02

Prioritise

Rank the moves by upside and effort so the sequence is obvious.

03

Advise

A clear recommendation with the reasoning — not a menu of options.

04

Enable

Owners, milestones and the guidance to make it happen, not shelfware.

Questions

Frequently asked

This is a consulting practice — I set the audit, hypotheses, test plan and the way results are read, and work with your product, design or dev team to build and ship them. I can also help you brief the right tools or partner.

Both. The focus is the conversion journey wherever it happens — landing pages, checkout, sign-up and lead forms on web, and equivalent flows in an app — rather than one page in isolation.

By combining the audit and funnel data with a simple impact-versus-effort view, so experiments start with the changes most likely to move conversion rather than the easiest or loudest idea.

Yes. Often the most useful role is an independent layer that sets the hypotheses and testing discipline and keeps changes accountable to conversion, not just to how a redesign looks.

Client & Team Testimonials

Voices of leaders and teams
who worked alongside me

It has been an absolute pleasure working closely with Deepak Kumar, an exceptional Chief Operating Officer. His remarkable ability to manage diverse teams while fostering a collaborative and innovative work environment sets him apart as a true leader. He leads by example, offering clear direction, unwavering support, and valuable insights — his visionary leadership consistently inspires his team to achieve excellence.


NT
Nancy Thakur
HR Generalist & Recruiter
LinkedIn
Reported to Deepak directly · Jan 2025

I have had the pleasure of working with Deepak Sir and it has truly been a rewarding experience. As a CMO, he is deeply involved with every member of the SEO team, whether they are junior or senior. Despite his busy schedule, he always takes the time to listen to everyone's queries and resolves them with care and attention. What stands out most is not only his expertise but also his qualities as a person.


SS
Sneha Singh
Senior SEO Expert
LinkedIn
Reported to Deepak directly · Mar 2025
Keep exploring

Where to go next

Ready to decide where to grow next?

A focused conversation about your growth decision — and whether I can help.

Book a Free Consultation